Item not received

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Hello,

I placed an order on eBay for an item, order no. 27-10362-86682, but directly without using my eBay account on 04/08/23. The amount was debited from my account but I have not received an order confirmation email nor have I received the item to date. I contacted eBay but no clear response to date.

Thank you

wi88832

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Posted 3 years ago·Last reply 3 years ago

1 comment

koalagris

Mentor3 years ago

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Hello @wi88832

Procedure for purchases made as a guest (= log out of your ebay account before proceeding) :

https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1151

Regards