Item not received, shipping costs not refunded | Community Mentor Help

thevenicolas · 2024-10-08T18:52:28.745000Z

Hello, The package was never delivered, the tracking information says "delivery impossible". The seller refunded me, but I didn't get back the shipping costs of around twenty euros. EBAY replies: You cannot create a request for this item The seller has already sent you a refund for this item. Please contact us to receive a refund for the remaining balance. How can I contact them? Every time, it keeps giving me this message over and over again.

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Item not received, shipping costs not refunded | Community Mentor Help | eBay France