Item not received, refund not granted | Community Mentor Help

comaus61 · 2024-10-14T19:59:53.863000Z

I bought 3 products at the same time from 3 sellers. The first product (the eggs) was not delivered to me and was returned to the 1st seller (eggs). So I contacted the other 2 sellers (cylinders and cones) to give them more information about my address so there wouldn’t be any more delivery problems. At that exact moment, the cylinders had not yet been delivered. The cylinder seller did receive this additional information. I also did receive my 3rd order (the cones). The cylinders were never delivered to me and the seller refuses to refund me. What procedure should I follow?

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Item not received, refund not granted | Community Mentor Help | eBay France