Item not received and complaint impossible

Question

Hello.Bought on February 22 and still not delivered to this day, with no response from the seller. I started a claim for item not received. Seeing that the seller was not reacting, I wanted to cancel the order and so, since I couldn't do it because of the ongoing claim, I canceled that claim. Unfortunately, since then it has still been impossible to cancel this order and, on top of that, impossible even to file a new claim. Before going through a consumer association, does anyone have a solution...

francexpressdeal · Accepted Answer

Good evening @franoimon-0    On eBay, it’s one dispute per item. Since you’ve closed the one you had opened, you won’t be able to open another one.   If you paid with Paypal, however, you can open one with them.