Item not received dispute | Community Mentor Help

nadegarmell-0 · 2024-12-10T19:01:48.203000Z

I bought a bracelet and the seller sent it to an address far from mine and I wasn’t able to pick it up. And now he refuses to refund me, he’s asking me to close the dispute before he refunds me, supposedly because he doesn’t have the funds in his account to refund me. Is that true? And he’s asking me to send him my bank details so he can make a bank transfer. What should I do? I don’t understand why eBay isn’t stepping in. This is awful

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Item not received dispute | Community Mentor Help | eBay France