ITEM paid with all VAT fees and imposed Delivery Tax | Community Mentor Help

mafinajuste · 2024-11-25T13:59:17.504000Z

Hello everyone I'm going through a situation I've never encountered on eBay. Can someone help me with an explanation? I bought a laptop on October 18, 2024 from the UNITED STATES. The delivery set between October 30 - November 14, 2024 was not respected. I asked for the opening of a dispute that was blocked until November 25, 2024. I'm still waiting for delivery. The item purchased would have arrived in France via COLISSIMO and POSTE, which are asking me to pay €150 in customs fees. However, I was not informed of this. And I had paid for the item with all the VAT and DELIVERY costs. Is it normal for COLISSIMO and POSTE to ask me to pay a customs tax again? I admit that I am very outraged and this disgusts me.

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ITEM paid with all VAT fees and imposed Delivery Tax | Community Mentor Help | eBay France