Paid item, never received and still listed online by the seller

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Hello everyone,

The seller onedevraitjamaisquittermontauban sold me a ghost book. I never received it and they’re still selling on the site. What options do I have (given that I can’t get in touch with eBay)?

Best regards,

Charles

charlebonnevill0

10 View listings

Posted 3 years ago·Last reply 3 years ago

3 comments

koalagris

Mentor3 years ago

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Bonjour @charlebonnevill0

Suivez la procédure :

https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=OBJET%20NON%20RECU&lucenceai=lucenceai&docId=HELP1135

cdlt

charlebonnevill0

OP3 years ago

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Thanks but it doesn't work.

koalagris

Mentor3 years ago

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= check the action deadlines