Paid item not delivered, proof sent. | Community Mentor Help

jfelte0 · 2024-04-16T07:09:25.695000Z

Hello, I bought an incinerator, paid for it, but it never arrived. When I checked the tracking, the shipment had taken place and the tracking stops there; at the delivery stage there is nothing. I sent proof that I was not delivered. The seller does not want to refund me on the pretext that I had 30 days to report it; unfortunately, I fell into a coma and had multiple operations. Even with proof of non-delivery, honesty would have meant he refunded me, especially since the law on trade between a professional and a private individual gives a five-year period before limitation applies. eBay customer service does not defend the buyer, contrary to what they write on their site.

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Paid item not delivered, proof sent. | Community Mentor Help | eBay France