Item lost by the delivery driver, Mondial Relay | Community Mentor Help

aquino061986 · 2024-02-05T01:07:24.683000Z

The delivery company Mondial Relay lost my parcel. They are asking me to contact eBay for a refund. I refunded my customer and lost 120 euros. eBay does not reimburse a lost parcel even when sent with insurance. What should I do in this case, who should I contact?

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Item lost by the delivery driver, Mondial Relay | Community Mentor Help | eBay France