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Damaged item received
hello, I received my item damaged, how can I proceed please?
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hello, I received my item damaged, how can I proceed please?
koalagris
Mentor2 years agoBonsoir @shop_atoyz
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
Cdlt
shop_atoyz
OP2 years agokoalagris
Mentor2 years agoThis mention is only valid if the buyer changes their mind, not if the item received does not match the listing. Send photos of the damage to the seller.
shop_atoyz
OP2 years agoThank you very much for your help 🙂