The item received is not the right one! | Community Mentor Help

dumond8646 · 2023-09-13T23:09:42.568000Z

Hello, A crazy story: the item I received is not the right one (I received a pair of pants instead of a book), the seller confirmed to me via Ebay message that he made a mistake, and since then has not replied to my messages for 1 month. Another problem, Ebay marks the item as "ready to be delivered," even though I did receive the package with the correct tracking number. So I can't file a claim with Ebay to get refunded. What can I do?? The seller seems nice, I wonder if he hasn't had an accident or even if he's dead Eric (Rennes)

Discussions

The item received is not the right one! | Community Mentor Help | eBay France