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Item received, confirmed by the buyer but not paid, what should I do?
Hello, what should we do if the buyer has received the item and confirmed it himself by email, but despite my follow-ups he no longer responds and doesn't pay? Please help me.
1 comment
koalagris
Mentor1 year agoGood evening @veaqui-0
If you’ve shipped it, that means eBay had confirmed to you that it had received the funds, right?
= Check in with customer service first thing tomorrow
https://www.ebay.fr/help/selling/getting-paid/recevoir-le-paiement-des-objets-vendus?id=4814&st=3&pos=1&query=Recevoir%20le%20paiement%20des%20objets%20vendus&intent=recevoir%20paiement&lucenceai=lucenceai&docId=HELP1448
Contact link at the very bottom of the help page
Regards