Item supposedly not received by buyer | Community Mentor Help

tomlili31 · 2024-10-23T10:56:44.334000Z

Bonjour, a buyer tells me that he didn't receive the item even though the tracking number shows it as delivered. He opened an eBay dispute. This person is aggressive and I'm sure he received the item but wants a refund. My funds are blocked. With a tracking number, will I have to refund him, in your opinion?

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Item supposedly not received by buyer | Community Mentor Help | eBay France