Hello everyone, I sold an item to someone on eBay on 02/10, I shipped it with Colissimo with insurance and signature on delivery, and on the La Poste website, the parcel is clearly marked as delivered on 04/10. The buyer has been trying since yesterday (08/10) to claim that the parcel never arrived and is opening a dispute (so it’s very likely an attempted scam, because when it’s delivered, it’s delivered, especially with signature required). Of course, he hasn’t sent me any...

Hello @heritage-bijouterie https://www.ebay.fr/help/selling/managing-returns-refunds/grer-les-retours-objets-manquants-et-remboursements-vendeurs?id=4079&st=3&pos=5&query=G%C3%A9rer%20les%20retours%2C%20objets%20manquants%20et%20remboursements%20(vendeurs)&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1111 Contact link to customer service at the very bottom of the page: Regards

Subject allegedly not received | Community Mentor Help

Discussions

Subject allegedly not received | Community Mentor Help | eBay France