Subject: follow-up/refund deadline approaching | Community Mentor Help

ah346975 · 2025-06-11T11:06:22.315000Z

Hello everyone,I placed an order that arrives at my place on May 16, 2025, and I contacted eBay for a return/refund. eBay told me that I have to wait until June 13, 2025 to ask for their intervention, if the seller doesn’t respond.My concern: the 30-day return window may expire before that date. I’m afraid that if the seller doesn’t respond quickly, I’ll lose my right to a refund.Has anyone already been in this situation? Does eBay take this 30-day limit into account even if their intervention can only happen after June 13? Any advice? 🙏Thanks in advance for your feedback

Discussions

Subject: follow-up/refund deadline approaching | Community Mentor Help | eBay France