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hello,

I would like to know if there might be a bug on the site, because I can no longer add an item to a list created in the watched items section in my eBay, thanks in advance

breton18100

1336 View listings

Posted 1 year ago·Last reply 1 year ago

8 comments

breton18100

OP1 year ago

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too bad, nobody can help me

breton18100

OP1 year ago

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I'm not talking about putting a photo on my profile, but about attaching screenshots to the message so the problem can be seen clearly, because apparently no one understands the problem I have with my account

koalagris

Mentor1 year ago

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"I'm not talking about putting a photo on my profile" = ??? me neither!

"but about attaching screenshots photos to the message" = read it again, because my reply does indeed address that point.

Inserting an image requires having the forum "eBay member" status

koalagris

Mentor1 year ago

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https://communaute.ebay.fr/t5/Appel-%C3%A0-t%C3%A9moignages/je-n-arrive-plus-%C3%A0-connectez-depuis-11-heures-sur-mes-autres/td-p/2942013

same question (message 3) // same answer (message 4) in May 2024...

Your question about inserting an image is as clear as my answer is correct (at no point do I mention an avatar), if you don't understand it please don't blame me for it.

You did not respond to the requests for clarification previously made, while complaining about being misunderstood, and in a negative way.

At this stage the best thing is therefore to contact customer service directly:

https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=contacter%20service%20client&lucenceai=lucenceai&docId=HELP1326

Have a nice evening

lingma85

Mentor1 year ago

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Hello @breton18100

Have you tried to "make room" by getting rid of objects that are no longer useful to follow..?? (the number of objects to follow is not expandable"..)

If not... try doing that and see whether it lets you add new objects to follow..

On the other hand, you should also clear your browser cache, which can get clogged up and compromise browsing, as well as make some functions useless..

- log out, delete the history... after reconnecting, the missing functions reappear.

You can also try another browser...

Kind regards

breton18100

OP1 year ago

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The problem isn't there, because I have 3 accounts, so on one account, there isn't the box with the arrow to put the item in different lists that I created, on my other account, there is the box with the arrow, I don't understand why this difference

PS: I can't manage to attach a screenshot, how do I do it, thanks

koalagris

Mentor1 year ago

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Good evening @breton18100 ,

Inserting an image requires having the forum status "ebay member" (it is acquired automatically after a certain number of posts on the forum; with 8 posts it's still too early), in the meantime you need to use an image host and post the link.

Regards

francexpressdeal

Mentor1 year ago

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Hello @breton18100

how exactly are you doing it?

At what point are you having a problem?

Do you have an error message and if so, which one?

Are you on the mobile app or on PC?