Items sold arrived broken at the buyer's | Community Mentor Help

angeletsybille777 · 2025-03-12T19:28:02.057000Z

Good evening, I sold two terracotta items with very protective packaging via Mondial Relay and now the buyer is sending me a message with two photos of the two items completely destroyed I’m not refusing to refund, but I find it a bit suspicious that these items are in this state to such an extent, what should I do?

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Items sold arrived broken at the buyer's | Community Mentor Help | eBay France