Sponsored Ad Option | Community Mentor Help

el_dorado_des_antiquites · 2024-01-11T19:02:58.766000Z

Hello everyone, I have an issue with sponsoring listings. I opened a shop a little over 1 week ago, no problem, but I decided to start out as a professional and change the shop name and settings, take out a subscription while I’m waiting for my self-employed status so I can later convert my personal account into a professional one. So I created a new account with a dedicated new address, and the problem is that I can’t sponsor any listings.Someone from support sent me a link explaining that to have this option, you need to have several sales and 5 stars, fair enough.Today, while going to close the 1st account, which has no sales, no stars and no reviews, I realize that I have the “sponsor listing” option on this account, before having it closed…How can I get this option unlocked on my new account, which is now my main account? Because clearly the information given by the support person was wrongBest regardsChristophe

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