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Package shipped but delivered
I sent a parcel that was unfortunately redirected to another country. The buyer requested a refund, which he received in full, but the parcel eventually found its way and was delivered. I lost my product and my money. What can I do? I already disputed the claim, but the parcel was still in transit and had not yet arrived, so the dispute was rejected and I can no longer dispute it now.
Thank you for your help..
1 comment
*miss-tigri*
Mentor7 months agoHello
To start with, the forum is in French...
For your sale, you'll have to rely on the buyer's honesty to pay you without eBay's intervention, since the dispute is being closed in their favor ..
Just in case, try contesting eBay's decision, you never know
https://www.ebay.fr/help/selling/managing-returns-refunds/contester-une-dcision-debay-concernant-un-retour-ou-un-objet-manquant-vendeurs?id=4369&st=3&pos=2&query=Contester%20une%20d%C3%A9cision%20d%27eBay%20concernant%20un%20retour%20ou%20un%20objet%20manquant%20(vendeurs)&intent=Contester%20&lucenceai=lucenceai&docId=HELP1306