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Summary: taup87 is having trouble completing an online purchase because of a message indicating a potential problem with their account. koalagris advises contacting eBay customer service via a link to resolve the issue, suggesting it may be due to the account being inactive for an extended period.
Hello, I would like to buy an item added to the cart
When it comes time to pay, it is impossible; it says: Apparently, there is a problem with this offer. There may be unauthorized use of your account. With a call, you can access your user account and sell, bid, and communicate with other members.
Can you help me out? Thanks
1 comment
koalagris
Mentor2 years agoHello @taup87
Only customer service can do that, so contact them:
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
It's probably because your account has been inactive for a long time...
Regards