"La Petite Robe Noire" perfume
Summary: Anonymous User is looking for help returning an item on eBay because the seller doesn't know how to send the required prepaid label. They ask for advice on contacting eBay directly to get a return slip, mentioning a return deadline. *miss-tigri* suggests asking eBay to call them back and notes that an unhappy seller may be reluctant to cooperate. koalagris asks for more details about the reason for the return and the seller's location.
hello to all members,
I need to return an item but it’s impossible to receive the seller’s prepaid label, which they’re unable to send: they don’t know how to do it and they accepted the return: how do I do this? Do you know eBay’s phone number (not the record) so I can ask them whether they themselves can’t send me the return slip, since they’re aware of it and gave me until May 23 to return the item. Thanks for your replies and why can’t you contact eBay? especially if someone has eBay’s phone number, I’m counting on you. Kind regards.
koalagris
Mentor1 year agoHello,
Reason for the return?
Seller in France or abroad?
Regards
*miss-tigri*
Mentor1 year agoHello
You can ask to be called back by eBay, see other options at the bottom of the link.
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=7
if it was the seller who got a negative rating from you, it's possible they might act in bad faith 🥴