Hello, I just bought a sewing machine 8 days ago, there’s no way to cancel the order because the shipper has provided the tracking number, I don’t see any shipment on the site and the seller is not replying to my messages. What should I do? Kind regards
koalagris
Mentor1 year agoHello @eva-uwczjolas
You have to wait until the delivery deadline has passed before you can open a dispute for an item not received:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%87u&lucenceai=lucenceai&docId=HELP1135
Best regards