No news from the buyer or EB | Community Mentor Help

djacho_0 · 2023-12-29T19:16:05.205000Z

Hello everyone, I sold and sent an item, received on 28/12 according to Colissimo, in the buyer's mailbox. EB blocked the buyer's payment until receipt of the package. But the buyer still needs to update and confirm receipt of her package. This person does not respond to any of my messages, neither by phone nor on EB. Unknown from nowhere. And EB is keeping the money without me knowing the reason, unless it's a misunderstanding from 5 years ago, which I quickly resolved. What do you think? Thanks for your feedback

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No news from the buyer or EB | Community Mentor Help | eBay France