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no refund
Summary: wwrmy-62 explains that their parcel was returned to the seller because a Mondial Relay drop-off point closed early, and the seller refuses to refund them despite the situation. They’re wondering how eBay allows the seller to relist items that have already been paid for. max2661953 suggests opening a dispute for an item not received and предлагает checking an eBay link for more information on returns and refunds.
Hello,
Following the early closure of Mondial Relay, I thought Mondial Relay would redirect it to another relay point. But my parcel was sent straight back to the seller. Despite the reports of early closure on the site. The seller refuses to believe me, and he doesn't want to refund me. He has even put my items back up for sale for the 2nd time. How can Ebay allow sellers to relist items that no longer belong to them since they were paid and not refunded. Regards
max2661953
·2 years agoGood evening, @wwrmy-62 ,
Have you opened a dispute for an item not received?
Read this : https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/retours-objets-manquants-et-remboursement-pour-les-acheteurs?id=4008&st=3&pos=1&query=Retours%2C%20objets%20manquants%20et%20remboursement%20pour%20les%20acheteurs%20&intent=remboursement&lucenceai=lucenceai&docId=HELP1146