PayPal and eBay offer no help against a dishonest seller

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Summary: sylvlau33 expressed frustration about an eBay transaction where he never received the product he paid €360 for. He found PayPal and eBay support inadequate after his dispute claim was closed for inactivity. koalagris advised opening a dispute through PayPal's dispute manager and shared a link to an existing similar discussion. He also noted the importance of respecting the 180-day deadline to report the dispute through PayPal.

Hello everyone,

It's truly the first time in almost 150 transactions that I've come across a **bleep**.

I paid €360 for a coin, never sent so ...never received.

Paypal says: check with Ebay and Ebay closes dispute requests for inactivity since no one replies on the other end.

Indeed, I stupidly bought from a '0' profile. I won't be doing that again, given the lack of real support from both Paypal and Ebay.

Does anyone have any advice for me?

Thank you in advance, and happy holidays.