Can you trust the eBay guarantee? | Community Mentor Help

moni_8132 · 2025-04-04T21:22:26.695000Z

Good evening, I’m looking at a product that’s described as new and does not accept returns. If it’s really the product, I’d be very happy.. but since it’s quite expensive, I have this slight worry that there may be a hidden defect (e.g. damaged product, empty box, wrong model etc). The listing only has two basic photos that you find everywhere.. but the seller has a 100% reputation score over the last 6 months (about 140 listings I think). So I want to believe it.. But I’m still wary. Hence my question: whether you can trust eBay or not if I receive something that has nothing to do with what I ordered and/or if the item is broken / unusable. Thanks!

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