Hello, I have placed around twenty orders (pre-orders) on Ebay over the past several months. To this day, I have received nothing. Who can I contact and how can I make a claim, since there has been identity theft? I need your help because a certain amount of money is involved. Thanks in advance.

Bonjour @jacques9175 Faîtes-vous rappeler par le service client afin de faire le point : https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135 (lien de contact tout en bas de la page d'aide) cdlt

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