Locked
Discussion interactions are currently paused.
Barbie doll
Summary: patriciluya-0 is worried because her second order on eBay doesn’t show up in her purchase history and the item is no longer on the site. Although she received an order confirmation, she has doubts, especially because of a change in the delivery date. koalagris suggests that the issue could be due to making the purchase without being logged into her account and recommends checking the confirmation email for more details.
hello,
this is the second time I've ordered on Ebay and I have a question. The first order appears correctly in purchases, but the other does not. I sent a message to the seller with no response. the item is no longer on the site, but is marked sold on my bookmark. Delivery was supposed to be on 8/02 and that changed on the bookmark, it's for next week. I can't find anything on the site anymore but maybe I'm not searching properly. I did receive an order confirmation from EBAY, but now I'm having doubts.
can anyone advise me?
thanks
Chamalo
koalagris
Mentor2 years agoGood evening @patriciluya-0
Check the email you received: it’s likely that you were not logged into your ebay account when you placed the 2nd order, which would explain why it doesn’t appear in your purchase history.
https://www.ebay.fr/help/buying/paying-items/acheter-sans-tre-inscrit?id=4035&st=3&pos=2&query=Acheter%20sans%20%C3%AAtre%20inscrit%20&intent=achat%20sans%20%C3%AAtre&lucenceai=lucenceai&docId=HELP1147
Kind regards