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Why do I need to approve a "refund proposal"?
Summary: liden-2178 expresses frustration over a refund issue on eBay. After returning a product, they received no refund and discovered that a "refund proposal" had to be approved, which wasn't done. koalagris advises contacting eBay customer service and providing a link to the appropriate page.
Hello,
I returned a product 2 months ago. I didn't pay attention to the refund. Today I see an email from Ebay informing me that my refund request is closed. I check whether I was refunded and see that I wasn't, and that a message had been sent to me so that I could approve the seller's "refund offer." But what the heck is this nonsense?? I didn't see this message and didn't approve anything at all and wasn't refunded. Is this a joke!!!!!??? I have better things to do than approve refunds; I return a product and I want to be refunded. Why make me waste my time with a "proposal"??? I trust Ebay and I get taken for a ride!!!!!????
koalagris
Mentor2 years agoBonjour
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
cdlt