Hello, I'm returning an item to the seller, so I have to mark it as "sent" in order to get my refund. But there's a technical problem: eBay systematically refuses my postal tracking number, and I don't know why. In the meantime, I wrote to the seller and gave them the tracking number. Has anyone had this problem?

Good evening @alias-fantomas Contact customer service as of tomorrow: https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134 Contact link all the way at the bottom of the help page Regards

Why can't I mark an item as "sent"? | Community Mentor Help

Discussions

Why can't I mark an item as "sent"? | Community Mentor Help | eBay France