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Abusive charge
I placed an order last night and it came to about €18. So far everything is normal, I check my account and the transaction appears, but the problem is that I have a second charge of about €6 that doesn’t even have the same description ("eBay Luxembourg" for this second one).
What’s worse is that I don’t even have a bank card saved, so how were they able to take the money without my consent?
Have you ever heard of this kind of problem?
2 comments
madelodie
·2 years agoHello,
check in your purchase and you’ll find " order details ".
Check it and if there’s an issue, contact customer service.
Best regards.
lingma85
Mentor2 years agoGood evening @420-green-place
Check your transaction status here-----> https://www.ebay.fr/mye/myebay/purchase
and on the right, "show order details"...
You should be able to find the amounts charged...
If that's not the case... go here---> https://www.ebay.fr/help/home
( bottom of the page "contact us"... preferably do it during business hours and ask to be called back )
Best regards