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Summary: liviuorov_0 expresses concern about the delay in the delivery of a hair treatment ordered online, since he has to be away soon and is worried he won’t be able to pick up the package in time. francexpressdeal tells him he is on the eBay forum and provides him with a link to contact the seller directly.
New message to: sabinefer (27YELLOW_STAR Star)
Good evening, I bought a progressive three-phase hair loss treatment on your website and delivery was scheduled before January 30! In my personal account, I see that the delivery is delayed and I would like to know what happens if my order arrives too late. I have to be away next Saturday, February 7, and I won't be able to pick up the parcel if it hasn't arrived on time! How can I get a refund for the product if the parcel you sent by Chronopost doesn't arrive before I leave?
Kind regards
1 comment
francexpressdeal
Mentor6 months agoHello @liviuorov_0
You’re on the ebay forum. You’re not addressing your seller at all...
To contact a seller:
https://www.ebay.fr/help/buying/resolving-issues-sellers/contacter-un-vendeur?id=4021&st=3&pos=1&query=Contacter%20un%20vendeur&intent=contacter%20un%20vendeur&lucenceai=lucenceai&docId=HELP1051