Pr | Community Mentor Help

liviuorov_0 · 2026-01-31T12:30:02.806000Z

New message to: sabinefer (27YELLOW_STAR Star)Good evening, I bought a progressive three-phase hair loss treatment on your website and delivery was scheduled before January 30! In my personal account, I see that the delivery is delayed and I would like to know what happens if my order arrives too late. I have to be away next Saturday, February 7, and I won't be able to pick up the parcel if it hasn't arrived on time! How can I get a refund for the product if the parcel you sent by Chronopost doesn't arrive before I leave?Kind regards

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