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Problem with bank account authentication
Summary: thidel-1081 is having a bank account verification problem with a persistent error message, even though the IBAN account is correctly registered and debited. koalagris advises contacting customer service to resolve the problem and provides a link to the help page.
I keep getting this message displayed in red: "We could not verify some of the information you provided. To allow us to resume the verification process, you will need to update your account information before Oct. 12, 2025 to avoid further restrictions." ... but the IBAN account is correctly registered and I even received a charge of €0.01 on this account... Does anyone know the reason? Thanks in advance.
1 comment
koalagris
Mentor10 months agoCheck with customer service, they’re the only ones who can see your account :
https://www.ebay.fr/help/selling/getting-paid/sinscrire-en-tant-que-vendeur?id=4792&st=3&pos=1&query=S%27inscrire%20en%20tant%20que%20vendeur&intent=s%27inscrire%20en%20tant%20que%20vendeur&lucenceai=lucenceai&docId=HELP1461#section3
Contact link at the bottom of the help page