problem with seller account, deleted item
Summary: bla3099 shares that they received a message from eBay saying the item they bought was removed because of an issue with the seller's account. They ask whether a refund is necessary given that the seller may not be reliable. eBay says the order is still being processed and that a refund can be requested if the item is not received.
hello,
I received the following message from eBay, what should I do? Should I ask for a refund because the seller isn't reliable?
Hello,
We want to let you know that an item you purchased is no longer on eBay because of a problem with the seller's account. Your order may not have been affected, but we're here to help if there is a problem.
Since you paid for this item before it was removed, your order has been processed and you should receive it by the estimated delivery date. If not, you can always request a refund.
If you have any questions or concerns, don't hesitate to contact us. We're here to help you.
We thank you for being part of the eBay community.
Thanks,
eBay
lingma85
Mentor3 weeks agoHello @bla3099
There’s nothing more to say than what’s in ebay’s message.
it gives you instructions -
Follow them.
Best regards