problem with the delivery form on the Ebay shipping platform | Community Mentor Help

panierdechipie · 2026-03-03T22:20:19.090000Z

For some time now, when on the Ebay shipping platform and a buyer asks to be delivered to a relay depot or locker, and I go on the platform to print the shipping label, when it comes time to pay for my shipping label, it’s impossible to print it. It tells me please choose a valid depot, even though the locker or depot the buyer chose really exists. I’m really fed up with it and the buyers are not happy. When I contact them and tell them that the mondial relay point is not valid according to the platform and that I can’t send their purchase. I don’t understand what’s going on with this Ebay shipping platform. I’m going to go directly through mondial relay like I used to before, and I never had any problems. Since I started using Ebay’s shipping platform, it’s been a nightmare.

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problem with the delivery form on the Ebay shipping platform | Community Mentor Help | eBay France