problem with the seller

Question

Hello,   I have an issue with a seller and apparently I'm not the only one. I waited  months for a delivery that never arrived. I opened a dispute and the seller tells me that the package was returned to him. He sends me the new package on the condition that I close the dispute. So I close the dispute, but the tracking number he gives me seems fake. What do I do now?

koalagris · Accepted Answer

Good evening @pacifik91    You never close a dispute as long as you haven't received anything...  There are no more recourse options on eBay (only 1 dispute possible per item)   = check with your payment provider (PayPal for example).   Best regards