Problem with sponsored ads

Question

Hello,I am contacting you regarding my eBay seller account.Previously, I had access to the "Promoted Listings" feature, but it no longer appears in my account (neither in Seller Hub nor in the Advertising tab).My account has existed for several years, and I would like to understand why this option is no longer available.Could you please check my account and let me know if I am still eligible for this program ?If not, please let me know the requirements to access it again.Thank you in advance for...

koalagris · Accepted Answer

Good evening,   "Could you check my account and tell me whether I’m still eligible for this program?" = Customer service is at the bottom right under "help". https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326 (this is a forum between users...)   Best regards