problem with a dishonest buyer | Community Mentor Help

douyou62 · 2024-11-21T06:15:19.028000Z

Hello, I sold a collectible item, the buyer reported that the item is damaged. When I sent the item, I took photos before shipping it. I dispute their decision, I even think they intentionally damaged my item given the condition in the photos. They want a return, but I do not agree. How can I resolve this dispute, since I have €200 on hold!

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problem with a dishonest buyer | Community Mentor Help | eBay France