Problem with a customer | Community Mentor Help

marieshopboutique · 2025-11-22T19:58:05.896000Z

Good evening, a customer sends me a photo of her order asking me if it’s the one I sent her (a photo of a box with my label on it). I sent her a bubble envelope (beads), and she sends me a message telling me there were no more beads inside! Several lots, what should I do?

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Problem with a customer | Community Mentor Help | eBay France