Issue: Automatic creation of shipping fees | Community Mentor Help

barnabe36 · 2023-10-11T05:41:58.964000Z

Hello, I noticed a few days ago when creating a new listing that a new shipping condition was appearing (Fixed Fee ...). When I went into the sales condition management, it was not one but several new conditions. I edit the listings linked to these conditions and reassign them to the correct conditions (message saying the changes made were successful) but when checking, nothing had changed) and on top of that I can no longer even delete the empty conditions. I contact Ebay to report the problem, after several minutes they do indeed confirm a problem, tell me they are passing it on to technical support and that I should consider my problem resolved (great!!!). You can guess that the problem persists and, by cause and effect (or not), no more sales since the appearance of the problem. Has anyone encountered the same problem and has a solution? Do you know how to contact technical support directly? Or if someone competent from Ebay is lurking on the forum, they should speak up... Have a good day everyone

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Issue: Automatic creation of shipping fees | Community Mentor Help | eBay France