Problem with purchase invoice from the seller | Community Mentor Help

flameng17 · 2026-02-02T11:04:06.880000Z

Following the purchase of a new smartphone from an eBay seller, the seller had clearly mentioned in his listing that he had the purchase invoice. Upon receiving the package, no invoice; I followed up because this invoice serves as a warranty. He told me he had forgotten it and that he would send it to me within 48 hours. Since then, he has been ignoring my messages. What should I make of this sale if the seller knew from the start that he did not have an invoice?

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