Problem with purchase invoice from the seller
Following the purchase of a new smartphone from an eBay seller, the seller had clearly mentioned in his listing
that he had the purchase invoice. Upon receiving the package, no invoice; I followed up because this invoice serves as a warranty. He told me he had forgotten it and that he would send it to me within 48 hours. Since then, he has been ignoring my messages.
What should I make of this sale if the seller knew from the start that he did not have an invoice?
3 comments
flameng17
OP7 months ago*miss-tigri*
Mentor8 months agoIf you’re not satisfied or have any doubt about where the phone came from, you have 30 days to request a return from the seller.
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=7
koalagris
Mentor8 months agoFor business or personal?