Warranty issue with a professional seller | Community Mentor Help

hepon-lupin · 2024-10-13T17:33:44.259000Z

Hello everyone,I bought a thermal binding machine in June from a professional seller, who guaranteed it for 3 months.After 2 months, the machine wasn’t working properly (it would stop when heating up). So I contacted the professional seller, who initially replied that I should send it back to him (but I didn’t have an address for the return). I sent him at least 10 messages so he could give me the address, and I still haven’t heard back (and now the warranty has expired, of course).What options do I have?Thanks in advance, best regards

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Warranty issue with a professional seller | Community Mentor Help | eBay France