Delivery problem
Hello,
I sold an item for which it says "Hand delivery". It seems that the buyer made a mistake and, according to them, they had checked the box "shipping with Mondial Relay.Locker". The €5.40 postage was therefore not paid. What should be done in cases like this, knowing that there is no reason for me to pay these fees?
Best regards
Fiévet
1 comment
*miss-tigri*
Mentor1 year agoHello
No other solution than to cancel the sale and do it again with the correct information.
https://www.ebay.fr/help/selling/listings/creating-managing-listings/revising-listing?id=4356&st=3&pos=1&query=Modifier%20une%20annonce&intent=Modifier&lucenceai=lucenceai&docId=HELP1310