Payment problem after winning hell
Summary: atesk0 won an auction on eBay but is running into a payment issue because the product is no longer available on the platform. After contacting the seller, it was confirmed that there is no issue with the price and that the purchase can be made at the winning bid price. koalagris suggests it’s a bug and recommends waiting, sharing a link to a similar discussion on the eBay community.
I just won an auction and received the eBay notification inviting me to make the payment. When I click on it, it tells me that the item no longer exists.
I then contact the seller and ask if there was a price cap and, if so, to tell me the price so I can go ahead with the purchase, but he immediately replies that there is no cap and that he is perfectly willing to sell it to me at the auction price I won, and that he doesn’t understand why I can’t proceed with the payment.
Would it be possible to get some help?
1 comment
koalagris
Mentor1 year agoBug:
https://communaute.ebay.fr/t5/Appel-%C3%A0-t%C3%A9moignages/Bug-ebay/m-p/2964928
Please wait...