Problem entering a Mondial Relay tracking number

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Summary: mrbatoche ran into a problem registering a tracking number for a parcel dropped off at Mondial Relay on eBay, because the system says the number is already being used by another seller. Although he followed the correct procedure, including selecting the right carrier, he is looking for a way to get around this difficulty. *miss-tigri* suggests trying again later and contacting customer service, while keeping a screenshot of the current information for reference.

Hello,

I dropped off a package today in a Mondial Relay locker, but when I try to enter the tracking on eBay, it gets rejected, the error message is "The added tracking number is already being used by another seller".

But I'm sure of my tracking number, and I did select the right carrier. And if I go check the tracking on the MR website, it shows the correct info.

Is there any way to force this tracking to be added somehow?

Thanks