Issue with the amount of the report fees

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Hello,
I would like to buy several items from the same seller and it is mentioned that for each item after the first, €0.1 per item will be charged for shipping.
Once in the cart, each item is charged with its shipping fees ...
I haven't found a solution..

imstokedofgo_54

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Posted 1 year ago·Last reply 1 year ago

5 comments

koalagris

Mentor1 year ago

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Hello @imstokedofgo_54

And what did the seller say to you?

imstokedofgo_54

OP1 year ago

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The seller asked me to make the purchase on a computer because there are issues on mobile, but it's the same problem...
I asked the seller for grouped shipping, he agreed, and I still have shipping fees for each item bought from the same seller...

francexpressdeal

Mentor1 year ago

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Hello @imstokedofgo_54

You said "I asked the seller for a group shipment".

How exactly did you go about it?

imstokedofgo_54

OP1 year ago

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Via the platform on desktop, there's an option to request a bulk shipment that I requested.

imstokedofgo_54

OP1 year ago

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Subject to close.
In the meantime, the seller sent me a new invoice following my request for combined shipping, and the shipping fees have been updated with the correct amount.
Thank you for your help.