mechanical part issue

Locked

Discussion interactions are currently paused.

Summary: tortuekarajerome expresses concerns about a defective mechanical part bought on eBay that is leaking because of a plastic molding issue. He is hesitant to provide his vehicle’s VIN code to get a refund, because of the personal nature of that information. *miss-tigri* suggests asking eBay to step in and respecting the 30-day return period, while jacquelinedu36 questions the reluctance to share the VIN code.

Hello, The mechanical part I bought is leaking because there is a hole in the plastic (plastic molding problem) I saw it after installation and starting the car, the diesel is leaking. I am a mechanic. For the return and refund, he is asking me for my vehicle's VIN code to exchange his part with his supplier. I have no desire to disclose anything personal about my car to him. What should I do, since Ebay has no customer service to talk to and leaves us on our own? Have a good day Jérôme