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Parcel pickup problem with Mondial Relay.
BUYER DID NOT PICK UP THEIR PARCEL ON TIME, WHAT SHOULD I DO?
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BUYER DID NOT PICK UP THEIR PARCEL ON TIME, WHAT SHOULD I DO?
madelodie
·3 years agoHello,
the package will be returned to you (or has been returned to you).
Contact the buyer, ask if they would like a new shipment. If so, they will have to pay the shipping costs again.
Otherwise, cancel the transaction in order to recover your selling fees and refund the buyer excluding shipping costs.
Best regards.
toucj.rj7h2roy
OP3 years agoThank you for taking the time to reply to me, I will wait to receive the package and I will follow your advice, have a good evening.
madelodie
·3 years agoThank you.
Have a nice evening too .
koalagris
Mentor3 years agohttps://communaute.ebay.fr/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=colis%20non%20retir%C3%A9