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Technical issue on the site regarding sending messages to a seller
Hello,
I've been trying for two days to send a message to a seller in order to get more details about the product he's selling; unfortunately, every time I click the send button, a message appears telling me that a problem has occurred. I tried to notify the Ebay site, but there is no section about technical issues... Are there other people in the same situation as me?
4 comments
clairefromf0
OP2 years agoI use Firefox, but I’ll try with another browser. Thanks.
koalagris
Mentor2 years agohttps://communaute.ebay.fr/t5/Aide-entre-membres/Impossibilit%C3%A9-d-envoyer-un-message-%C3%A0-un-vendeur-suite/m-p/2940176#M47649
Since the problem persists, contact customer service:
https://www.ebay.fr/help/account/messages/messages?id=4194&st=3&pos=1&query=Messages&intent=message&lucenceai=lucenceai&docId=HELP1103
(contact link "ask us to call you" at the very bottom of the help page)
clairefromf0
OP2 years agoThank you for your response. I'll take care of it.
koalagris
Mentor2 years agoHello @clairefromf0
Try with another browser.
Regards